[Korea Contactless Technology] Serving a smart restaurant service based on a robot linked to the point of sale

LOS ANGELES, CA, December 10, 2021 / 24-7PressRelease / – Even when COVID-19 caused confusion around the world, the hoarding didn’t just happen in Korea thanks to its innovative delivery system. In addition, the remaining vaccine reservation system developed by government and private companies has confirmed Korea’s high IT infrastructure, and contactless technologies such as artificial intelligence, delivery and quarantine robots, and Living IoT-based platforms have made Korea a quarantine advanced country. The Korean government is focused on expanding contactless services for our daily lives. Through this, it plans to prevent the spread of infectious diseases such as COVID-19 and secure a leading position in the global contactless services market, in line with the era of digital transformation.

National IT Industry Promotion Agency (NIPA) and Ministry of Science and ICT (MSIT) Discover and Extend Contactless Services for Everyday Life so People Can Protect Their Daily Lives from COVID -19 and improve economic vitality. Key services include non-contact assessment, safe touch, infectious disease responsive, intelligent mental care, infectious disease response robots, advanced lifestyle platform services, leisure and fitness platforms at home, and last mile robot delivery. Among them, the “Serving Robot-based Smart Restaurant Service linked to POS” project, discovered in the field of “Last Mile Robot Delivery”, was carried out by Kosturn, the successful organization, and ARDENT ROBOT, the participating organization.

According to an analysis of the “Survival status of start-ups” carried out by the Ministry of SMEs and Startups in 2019, 81.1% of accommodation and catering companies closed their activities in their fifth year. Given that this was before the COVID-19 outbreak, the industry shutdown rate is expected to be higher. The economic recession will be major in this context, but issues such as labor shortages due to the minimum hourly wage for employees and language barriers caused by foreign workers, and poor quality of services also play a role. major. To solve this problem, the introduction of service robots is underway in Korea, but most of the service robots introduced in Korea are made of foreign products such as China due to their price competitiveness.

Although electronic menus were introduced due to the smartization of service tasks, they were not tied to the POS (point of sale), so a separate order receiving terminal had to be reintroduced into the POS. In addition, a separate process is required to enter the printed order after delivery to the POS after cooking in the kitchen, and it is difficult for people to separately enter the table information to send the robot to the table. target. To solve this problem, Kosturn and ARDENT ROBOT connected electronic tablets ordered by customers, kitchen monitors allowing chefs to check kitchen details, and an average point of sale for transactions. The “Serving Robot-based Smart Restaurant Service” is a system that serves food quickly and accurately by linking an automatic delivery system that delivers cooked food by connecting additional electronic tablets for ordering to the existing point of sale.

The contactless society sparked by COVID-19 has exploded the demand for service robots. According to the International Federation of Robotics (IFR), the global market for service robots has doubled from $ 8.64 billion (about 10.63 trillion won) in 2017 to $ 17.2 billion (about 21, 17 trillion won) in 2019. In particular, as the era of robots advances. Due to COVID-19, some predict that the service robot market to which service robots belong will reach between $ 40 billion and $ 50 billion (approximately 49.2 trillion won and 61.5 trillion won) by 2022. Among the service robots, service robots are expected to have the highest growth potential. Since the catering market is a large market worth over $ 50 billion (55 trillion won), the need to focus on the market increases as the competitiveness of service robots increases. domestic can also lead to an expansion of entry into the export market.

Jong-ha Hong, Director of Kosturn Technology Research Institute, said, “The newly developed domestic service robot is not only of excellent quality, but also in terms of price competitiveness compared to low-cost service robots in China. . plan to continuously reflect user needs to upgrade functions and increase completeness, and expand our sales channels not only in Korea but also in exports, they said. Before providing full-fledged services, the intelligent restaurant service based on a point-of-sale linked service robot also served as a transport robot for the delivery of the plate to the CHO-A Pharm 2021. Grand Prix Pro Baseball on December 8.

Kosturn, the organizer of the project, is a specialist company that builds a smart restaurant system by developing new products that combine IoT such as automatic ordering, automatic delivery and point of sale. In this project, he was in charge of product design related to the communication of existing smart restaurant systems based on SSyung Car, product mold making and marketing. Additionally, industrial robot manufacturer ARDENT ROBOT was in charge of upgrading ROS-based Kosturn robots and developing point-of-sale-related communication protocols in this project.

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