January 2017

Korean restaurant's menu goes viral for labeling its less spicy food “white”… but do you think that's racist?The menu image that has a spiciness level of "white" was…

Another day another scandal caused by Reddit. Yesterday Torontonians wondered if it was okay to wear leather and fur in vegan and vegetarian restaurants. Today, a dietary dilemma has arisen after a Editor posted a photo…

Although restaurant chains have been pushed back for raising menu prices in 2016, they are unlikely to give in and lower them this year as their costs go up, especially for rent and labor. But promotions and offers on meals may be more…

After 20 years of running successful restaurants, I know that the absolute cornerstone of my customer experience was training… daily training. I'm talking about the importance of pre-teams and the training that should…

Have you ever grumbled to anyone who will listen, about paying service charges on your restaurant bill, despite poor service or a bad restaurant experience? Well, if so, there's good news for you. On Jan. 2, the Department of Consumer…

Have you ever grumbled to anyone who will listen, about paying the service charge on your restaurant bill, despite poor service or a bad restaurant experience? Well, if so, there's good news for you. On Jan. 2, the Department of Consumer…